UnitedHealthcare is very sensitive to privacy issues. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via the Internet. Additionally, our online and offline business practices are in full compliance with the privacy requirements under the Health Insurance Portability and Accountability Act (HIPAA). To read more about our Privacy Practices click here.
Protecting Your Confidential Information
We have taken precautionary measures to make all information received from our online visitors as secure as possible against unauthorized access and use. We do not sell or share your information to companies outside of our UnitedHealth Group organization.
However, it may be necessary for us to provide your information to contracted external partners in order to respond to your inquiries and to provide you with services on our behalf. They may only use the information provided for the specified use and project.
myHealthcare Cost Estimator / Treatment Cost Estimator
All UnitedHealthcare members can access a cost estimator online tool. Depending on your specific benefit plan and the ZIP code that is entered, either the myHealthcare Cost Estimator, or the Treatment Cost Estimator will be available. A mobile version of myHealthcare Cost Estimator is available, and additional ZIP codes and procedures will be added soon. This tool is not intended to be a guarantee of your costs or benefits. Your actual costs and/or benefits may vary. When accessing the tool, please refer to the Terms and Conditions of Use and Why Your Costs May Vary sections for further information regarding cost estimates. Refer to your health plan coverage document for information regarding your specific benefits.
Your Online Preferences
UnitedHealthcare uses "cookie" technology to obtain usage information from our online visitors. You may disable your cookie information by adjusting your browser preferences on your personal computer at any time. Keep in mind that cookies do not identify a specific user and are not used to collect any personal information. In order to provide the best possible service and relevant information to you, we use cookies to:
Your Data is Safe
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. These measures include the use of Secure Socket Layer (SSL) 128 bit encryption, physical and administrative safeguards as well as regular reviews of security controls.
Our Online Communication Practices
General Email Communications
You should also know that unless otherwise noted, the email functionality on our site does not provide a completely secure and confidential means of communication. It is possible that your email communication may be accessed or viewed inappropriately by another Internet user while in transit to us. If you wish to keep your information completely private, you should not use email. We may send email communications to you related to general health benefits, Web site updates, health conditions and general health topics.
Other Online Communications
UnitedHealthcare sends electronic newsletters on a periodic basis to various individuals and organizations. To opt-out of an electronic newsletter you’re receiving, click on the opt-out button associated with the specific communication.
All UnitedHealthcare members can access a cost estimator online tool. Depending on your specific benefit plan and the ZIP code that is entered, either the myHealthcare Cost Estimator, or the Treatment Cost Estimator will be available. A mobile version of myHealthcare Cost Estimator is available, and additional ZIP codes and procedures will be added soon. This tool is not intended to be a guarantee of your costs or benefits. Your actual costs and/or benefits may vary. When accessing the tool, please refer to the Terms and Conditions of Use and Why Your Costs May Vary sections for further information regarding cost estimates. Refer to your health plan coverage document for information regarding your specific benefits.